You haven't searched anything yet.
We are looking for a great communicator that is passionate about problem solving. The Technical Customer Service Representative will combine technical expertise with customer service to help our staff and school partners most effectively and efficiently serve their students. This role directly impacts the user experience of our school partners and supports the impact that WordFlight has on student outcomes.
The Technical Customer Service Representative will serve on the front line by answering questions and troubleshooting technical problems through phone, email, and possibly chat. They may assist customers with onboarding of a company's product or service and guide clients through the WordFlight SAAS roll out. These interactions may include meetings with District and School technology staff.
Customer service to partners:
Internal IT and Technical Support:
Product support:
Performs other related duties as assigned.
Required Skills/Abilities:
Education and Experience:
Job Type: Full-time
Pay: From $40,000.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
Energy
$40k-51k (estimate)
04/11/2024
08/07/2024
foundations-learning.com
Iowa City, IA
<25
Energy
The job skills required for Technical Customer Support Representative include Technical Support, Customer Service, Troubleshooting, Products and Services, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Customer Support Representative positions, which can be used as a reference in future career path planning. As a Technical Customer Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Customer Support Representative. You can explore the career advancement for a Technical Customer Support Representative below and select your interested title to get hiring information.